How to Get a Smart Transit Card
- Visit the website: https://cashless.ktcl.goa.gov.in
- Select the appropriate card user (Student/Senior citizen/General Card) and fill in the details to register.
- Pay the card issuance fee of Rs.150. Commuters will get a top-up of Rs.150 in the card to travel. Additional 10% discount on each ticket purchase
- Visit our authorized counter located at Panaji Bus Stand to collect the card.
- Provide a valid ID proof.
- You will receive a fully activated smart card ready to use.
How to Recharge and Top Up the Card
Online:
- Visit our website: https://cashless.ktcl.goa.gov.in
- Select “Recharge Card.”
- Enter the card number and choose the amount.
- Complete the payment using UPI, credit/debit cards, or net banking.
Top-Up:
- Visit our authorized counter located at Panaji Bus Stand.
- Tap in the ETIM machine (Recharge Card option) carried by the conductor.
- Don’t remove the card until the successful top-up message appears.
How to Use the Smart Card
Boarding:
- Tap your card on the card reader near the entrance.
- Wait for the beep and confirmation voice to proceed.
During Travel:
- Keep your card safely with you.
Alighting:
- Tap your card on the reader near the exit to complete your trip.
- Wait for the beep and confirmation voice to proceed.
- The fare will be automatically deducted from your balance.
Contact Support for Payment and Transaction Issues
Helpline: Call us at +91 87929 58933
Email : ktcl@smarttransit.in
In-Person Support: Visit our authorized counter located at Panaji Bus Stand.
