Terms and Conditions of Using the KTCL Smart Transit Card

Card Usage:

• The card is valid only for travel on designated bus routes and approved transit systems.
• The card must be presented at entry gates for fare calculation and access.

Balance and Recharge:

• The card must have a sufficient balance to cover the fare for your journey.
• Recharges can typically be done online.

Non-Transferable:

• The card is generally non-transferable and should only be used by the individual to whom it is issued.

Loss or Damage:

• In case of loss or damage, the cardholder must report it online.
• Replacement fees may apply, and the balance transfer may be subject to verification.

Validity:

• The card has an expiry date, and any balance remaining after expiration may not be refunded.
• Some cards may require periodic validation or renewal.

Liability:

• The issuing authority is not responsible for unauthorized usage or loss of the card.
• Cardholders are responsible for keeping the card safe.

Rules of Travel:

• The cardholder must comply with KTCL rules and regulations.
• Misuse of the card or violation of KTCL rules may result in penalties or confiscation of the card.

Data Protection:

• Personal information provided during registration may be used for operational and security purposes in compliance with data protection laws.

Cancellation and Refunds:

• The issuing authority may have policies for card cancellation and refunds, subject to specific terms.

Amendments:

• The terms and conditions are subject to change, and it is the responsibility of the cardholder to stay updated.